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Customer Service

At Perception, we want your experience with our kayaks to be as worry-free as the times you got one for in the first place.

That's why we stand behind the quality and performance of our kayaks with a network of knowledgeable local retailers and the strongest customer service team in the business. In addition, we offer a growing number of online resources to help you quickly find the answers to commonly asked questions. We want you to be satisfied with your entire experience with Perception, but most of all, we want to get you quickly back on the water, where you belong. 

Looking for help?  Need answers or advice?  For quickest service, call us at 888-52-KAYAK (888-525-2925), from 9:00 a.m. to 5:00 p.m. ET.

Mailing Address
Perception Kayaks
575 Mauldin Road, Suite 200
Greenville, SC 29607 USA

Quick Links:
Frequently Asked Questions 
Find Your Serial Number 
Warranty Registration 
Download Owner's Manual
2016 Perception Product Catalog
Perception Boat Parts at Harmony Gear