Customer Service (Australia Customers Only)

At Perception, we want your experience with our kayaks to be as worry-free as the times you got one for in the first place.

That's why we stand behind the quality and performance of our kayaks with a network of knowledgeable local retailers and the strongest customer service team in the business. In addition, we offer a growing number of online resources to help you quickly find the answers to commonly asked questions. We want you to be satisfied with your entire experience with Perception, but most of all, we want to get you quickly back on the water, where you belong. 

Looking for help?  Need answers or advice?  For quickest service, please contact your local dealer.

Alternatively, Paddle Pro Pty Ltd (proud Australian distributor of Wilderness Systems) can be contacted using our "Contact Us (Australia Customers Only)" form.

Quick Links:
Frequently Asked Questions 
Download Owner's Manual
2015 Perception Product Catalog