Contact Us

Mailing Address

Perception Kayaks
111 Kayaker Way
Easley, SC 29642 USA


Telephone/Fax

(p) 888-52-KAYAK (888-525-2925)
(f) 888-373-1220


Contact Us

Got a question about your Perception Kayaks or anything else? Then send us a note! Our customer service team is staffed with knowledgable kayakers dedicated to ensuring the best possible experience with our products and with us as a company. We appreciate your business and look forward to helping you anyway possible.

Check the FAQ section first and see if your question is already answered.


Due to the heavy volume of requests we receive, it may be a few days until you receive a response. If you need urgent assistance, please contact your local Perception Kayaks dealer.

All warranties and part orders need to be handled through an authorized dealer, we do not sell direct.

Our customer service hours are Monday through Friday from 9 a.m. to 5:30 p.m. EST.